Still having problems? Contact us at /contact-us

Please choose sign up again using the same email address and/or phone number you used previously to migrate over any points or rewards. Q: WHY IS MY PASSWORD NOT WORKING WHEN I TRY TO LOG INTO MY ONLINE ORDERING ACCOUNT?Ī: We have recently upgraded our customer portal. If you have an Android device with an Ad Blocker enabled, please disable this, and you should be able to log in again. Second, if you are on a mobile device, please switch from Wi-fi to a cellular connection or vice-versa. First, check your internet connectivity to ensure you have a strong internet connection. If you encounter difficulties while registering for your Coco’s Rewards account, please do the following before attempting again.

Users with unverified accounts will not be able to transfer their points to Coco’s Rewards and receive benefits. If you were a member of our previous Café Club Rewards program, you must verify your email address using the link in the welcome email to transfer your points and begin receiving benefits of Coco’s Rewards. Upon account creation, an email welcoming you to Coco’s Rewards is sent to your email address. Enter the required information to complete account creation. You can choose to sign-in with Facebook, Apple, or create an account with your email address. Q: HOW DO I CREATE A COCO’S REWARDS ACCOUNT?Ī: You can create a Coco’s Rewards account by downloading the Coco’s Rewards App or by visiting /rewards. You can learn more about the perks of membership at /rewards There is no cost to join and anyone over the age of 18 who creates a Coco’s Rewards account is eligible to participate.

Points can be used to redeem available rewards. Members can earn points by placing an order online at, ordering through the Coco’s Rewards app, or after scanning the barcode on the bottom of their receipt when dining in. A: Coco’s Rewards is Coco’s NEW membership program that gives guests the ability to earn points with every purchase.

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